Aymestrey Lodges LTD Privacy Policy
Our contact details
Name: Aymestrey Lodges LTD
Address: Aymestrey Lodges, Aymestrey, Leominster, HR6 9ST
Phone Number: 01568 709053
E-mail: stay@aymestreylodges.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Newsletter sign up
- Booking of a lodge
- Enquiry via the contact us page/email
We also receive personal information indirectly, from the following sources in the following scenarios:
- Through a third party booking agent such as Hoseasons
We use the information that you have given us in order to keep you updated with offers and news from Aymestrey Lodges.
We will not share your information with any other organisation. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting stay@aymestreylodges.co.uk
- We have a legitimate interest
How we store your personal information
Your information is securely stored on our secure CRM platform. This will consist of your name and contact details. Any of this information can be removed on request. Your details will be filed until requested otherwise.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at stay@aymestreylodges.co.uk or write to us at Aymestrey Lodges, Aymestrey, Leominster, HR69ST if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at stay@aymestreylodges.co.uk or write to use at Aymestrey Lodges, Aymestrey, Leominster, HR69ST.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
